The Device Cloud Technology Team has resolved the service disruption issue. The problem began on August 11, 2014 12:42 UTC and was resolved by August 11, 2014 12:55 UTC. During this time, Customers may have experienced difficulty accessing devices or device data.
An internal process was identified to be impacting performance of the storage tier.
Actions to Prevent Future Incidents:
- The Device Cloud Technology Team has optimized the process in question.
Aug 11, 08:06 CDT
The Device Cloud Technology Team has observed a service disruption impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Aug 11, 07:55 CDT