On February 18, 2015 06:44 UTC, the Device Cloud Technology Team encountered an issue impacting the networking tier. This issue resulted in a service disruption for 54 minutes, from 06:44 UTC to 07:38 UTC. Thank you for your continued business and patience.
A failure in the HA configuration of the network infrastructure associated with the database tier resulted in an internal connectivity disruption for the duration listed in the detail.
Actions to Prevent Future Incidents:
- The Device Cloud Technology Team is working with the Infrastructure Team to reconfigure networking tier to address the HA configuration issues.
Feb 18, 01:58 CST
The Device Cloud Technology Team has identified the root cause of the service disruption and is working to bring it to resolution as quickly as possible. Updates will be posted as information becomes available. Thank you for your continued business and patience.
Feb 18, 01:37 CST
The Device Cloud Technology Team has observed a service disruption impacting the networking tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Feb 18, 01:16 CST