On July 09, 2014 19:09 UTC, the Device Cloud Technology Team encountered an issue impacting the application tier. This issue resulted in a service disruption for 13 minutes, from 19:09 to 19:22 UTC. Thank you for your continued business and patience.
The Device Cloud Technology Team discovered that a key infrastructure component registered the storage tier as unavailable, resulting in the platform being unavailable in order to prevent any data loss.
Actions to Prevent Future Incidents:
- Additional monitoring has been put in place to catch similar conditions preemptively in the future.
Jul 9, 14:30 CDT
The Device Cloud Technology Team has observed a service disruption impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Jul 9, 14:16 CDT