On January 20, 2015 02:25 UTC, the Device Cloud Technology Team encountered an issue impacting the networking tier. This issue resulted in a service disruption for 36 minutes, from 02:25 to 03:01 UTC. Thank you for your continued business and patience.
The Device Cloud Technology Team encountered a disruption in the network layer within the hosting infrastructure. A software component controlling the virtual network infrastructure was determined to have attempted to rebuild a portion of the network layer in error.
Actions to Prevent Future Incidents:
- The Device Cloud Technology Team has disabled the suspect software component and is working on an update to that component.
Jan 19, 21:05 CST
The Device Cloud Technology Team has observed a service disruption impacting the application tier and is currently working to resolve the issue. Updates will be provided to this page as more information becomes available. Thank you for your continued business and patience.
Jan 19, 20:51 CST